Term's & Conditions

Effective Date: May 6, 2026

These Terms of Service (“Terms”) govern your access to and use of the Avaunt Leads website, services, content, systems, tools, communications, and related offerings provided by Avaunt Partner Group and its Avaunt Leads service (“Avaunt Leads,” “we,” “us,” or “our”).

By accessing our website, booking a call, submitting information, engaging our services, or using any part of our platform or services, you agree to these Terms. If you do not agree to these Terms, do not use our website or services.

1. Who We Are

Avaunt Leads helps businesses reactivate dormant leads, follow up with prior inquiries, and book qualified appointments through AI-powered messaging, SMS follow-up, CRM workflows, automation, and related growth systems.

Avaunt Leads is a service of Avaunt Partner Group.

2. Use of Our Website and Services

You agree to use our website and services only for lawful business purposes and in accordance with these Terms.

You agree not to:

  • Use our website or services for unlawful, fraudulent, misleading, or abusive purposes
  • Interfere with or disrupt the operation of our website, systems, or services
  • Attempt to gain unauthorized access to our systems, accounts, data, or infrastructure
  • Copy, scrape, reverse engineer, or misuse any part of our website, software, content, systems, or workflows
  • Submit false, misleading, or unauthorized information
  • Use our services to send unlawful, deceptive, harassing, or non-compliant communications
  • Violate any applicable privacy, communications, advertising, telemarketing, consumer protection, or data protection laws

3. Client Responsibilities

If you engage Avaunt Leads as a Client, you are responsible for the information, lists, contacts, leads, data, offers, claims, and instructions you provide to us.

You represent and warrant that:

  • You have the legal right to provide any lead, customer, prospect, or contact data to Avaunt Leads
  • You have obtained any required consent or authorization to contact individuals through SMS, email, phone, chat, or other communication channels
  • Your use of our services will comply with all applicable laws and regulations
  • Your products, services, offers, pricing, claims, guarantees, and representations are accurate and lawful
  • You will promptly notify us of any opt-out requests, data deletion requests, compliance concerns, or legal restrictions related to your contacts or campaigns

Avaunt Leads may suspend or terminate services if we believe a Client’s campaign, data, offer, or conduct creates legal, reputational, operational, or compliance risk.

4. Lead Data and Client Data

Clients may provide Avaunt Leads with lead, prospect, customer, CRM, inquiry, or campaign data so we can provide lead recovery, follow-up, qualification, and appointment-booking services.

As between Avaunt Leads and the Client, the Client remains responsible for the accuracy, legality, ownership, and permitted use of the data provided to us.

We use Client-provided data to perform the services requested, operate campaigns, support workflows, analyze performance, and provide reporting. Our handling of personal information is described in our Privacy Policy.

5. SMS, Email, and Messaging Compliance

Avaunt Leads may help Clients send or manage SMS, email, chat, or other messages to leads, prospects, or customers.

Clients are responsible for ensuring that all contacts included in a campaign may lawfully be contacted and that all communications comply with applicable laws, platform rules, carrier rules, and industry requirements.

This may include, without limitation, compliance with laws and regulations related to telemarketing, SMS marketing, email marketing, consumer protection, privacy, consent, opt-outs, and advertising.

Recipients may opt out of SMS communications by replying STOP, UNSUBSCRIBE, or another applicable opt-out phrase. Clients agree not to re-add or re-contact individuals who have opted out unless legally permitted.

6. AI-Assisted Services

Avaunt Leads may use AI-assisted tools to help draft, personalize, classify, summarize, route, or respond to communications, as well as to support qualification, appointment booking, campaign analysis, and workflow automation.

AI-assisted outputs may not always be accurate, complete, or appropriate for every situation. We use reasonable efforts to configure and monitor systems appropriately, but Clients remain responsible for reviewing campaign strategy, approving offers and claims, and ensuring that communications are suitable for their business and audience.

Avaunt Leads does not guarantee that AI-assisted communications will produce any specific result unless expressly stated in a separate written agreement.

7. No Guaranteed Results

Avaunt Leads may reference examples, case studies, projections, estimates, calculators, campaign metrics, or potential revenue opportunities. These are for informational and illustrative purposes only.

Actual results may vary based on many factors, including lead quality, offer strength, market demand, contactability, sales process, response speed, compliance limitations, Client follow-up, pricing, reputation, and overall business operations.

We do not guarantee any specific number of leads, replies, appointments, sales, revenue, profit, or return on investment unless such guarantee is expressly included in a signed written agreement between you and Avaunt Leads.

8. Fees, Payment, and Billing

Fees, payment terms, billing schedules, performance-based compensation, setup fees, retainers, revenue share, appointment fees, or other commercial terms will be described in a separate proposal, order form, statement of work, invoice, or written agreement.

Unless otherwise stated in writing, all fees are due as described in the applicable invoice or agreement.

Late payments may result in suspension or termination of services. Client remains responsible for amounts owed for services performed, costs incurred, or results generated before suspension or termination.

9. Third-Party Platforms and Tools

Avaunt Leads may use third-party platforms, tools, and service providers to deliver our services, including CRM systems, SMS providers, email providers, phone systems, AI tools, analytics platforms, hosting providers, calendar tools, and automation software.

We are not responsible for downtime, errors, policy changes, delivery failures, pricing changes, account restrictions, data loss, or other issues caused by third-party platforms or providers.

Clients may be required to maintain their own accounts, subscriptions, numbers, domains, platform approvals, or integrations to use certain services.

10. Intellectual Property

All content, materials, frameworks, workflows, copy, designs, systems, templates, prompts, processes, automations, strategy documents, website content, and other materials created or provided by Avaunt Leads are owned by Avaunt Leads, Avaunt Partner Group, or our licensors, unless otherwise agreed in writing.

You may not copy, resell, sublicense, distribute, publish, reverse engineer, or create derivative works from our materials, systems, or processes without our prior written permission.

Subject to full payment and any applicable written agreement, Clients receive a limited, non-exclusive, non-transferable right to use deliverables provided by Avaunt Leads for their internal business purposes.

11. Client Materials and Permissions

Clients may provide us with logos, brand assets, website content, CRM data, offers, customer information, testimonials, case studies, sales materials, or other business materials.

You grant Avaunt Leads a limited right to use these materials as needed to provide services, create campaigns, configure systems, perform analysis, prepare deliverables, and support your account.

You represent that you have all rights necessary to provide these materials to us and authorize their use.

12. Confidentiality

Each party may receive confidential or proprietary information from the other party in connection with the services.

Each party agrees to use reasonable care to protect confidential information and to use it only for purposes related to the services or the business relationship.

Confidential information does not include information that is publicly available, already known without restriction, independently developed, or lawfully received from another source.

13. Testimonials, Case Studies, and Results

We may request permission to use Client names, logos, testimonials, campaign results, or case studies in our marketing materials.

We will not publicly identify a Client by name in a case study or testimonial without permission. However, we may use anonymized or aggregated performance data to describe general campaign outcomes, improve our services, or demonstrate capabilities.

14. Website Content and Calculators

Our website may include calculators, estimates, examples, educational content, articles, videos, or other informational materials.

These materials are provided for general informational purposes only. They do not constitute financial, legal, tax, compliance, marketing, or professional advice.

You should not rely on website calculators or examples as a guarantee of actual results.

15. Disclaimers

Our website and services are provided on an “as is” and “as available” basis, except as expressly stated in a separate written agreement.

To the fullest extent permitted by law, Avaunt Leads disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted operation.

We do not warrant that our website, services, systems, tools, AI outputs, messaging workflows, or third-party integrations will be error-free, uninterrupted, secure, or produce any specific business outcome.

16. Limitation of Liability

To the fullest extent permitted by law, Avaunt Leads, Avaunt Partner Group, and their owners, officers, employees, contractors, partners, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost goodwill, business interruption, or reputational harm.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms, our website, or our services will not exceed the amount paid by you to Avaunt Leads for the services giving rise to the claim during the three months preceding the event giving rise to liability.

17. Indemnification

You agree to defend, indemnify, and hold harmless Avaunt Leads, Avaunt Partner Group, and their owners, officers, employees, contractors, partners, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising out of or related to:

  • Your use of our website or services
  • Your breach of these Terms
  • Your violation of any law, regulation, platform rule, carrier rule, or third-party right
  • Your products, services, offers, claims, or marketing materials
  • Your lead, customer, prospect, or CRM data
  • Your failure to obtain required consent or authorization to contact individuals
  • Your instructions, approvals, or campaign decisions

18. Termination

We may suspend or terminate access to our website or services at any time if we believe you have violated these Terms, created risk for Avaunt Leads or our providers, failed to pay amounts owed, or used our services in a way that may be unlawful, harmful, or non-compliant.

Upon termination, any rights granted to you under these Terms will end, but provisions that by their nature should survive termination will continue to apply, including payment obligations, intellectual property rights, confidentiality, disclaimers, limitation of liability, indemnification, and dispute provisions.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date above.

Continued use of our website or services after updated Terms are posted means you accept the updated Terms.

20. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

Any disputes arising out of or related to these Terms, our website, or our services will be handled in the state or federal courts located in Washington, unless otherwise required by applicable law or agreed in writing.

21. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreement, proposal, order form, or statement of work, constitute the entire agreement between you and Avaunt Leads regarding your use of our website and services.

If there is a conflict between these Terms and a signed written agreement between you and Avaunt Leads, the signed written agreement will control for the specific services covered by that agreement.

22. Contact

Contact information for Avaunt Leads is available on our website.